When a fire or evacuation occurs, lifts are often restricted or unavailable. This creates a serious challenge for those who are physically unable to negotiate stairways. Disabled refuge systems provide a safe, compliant solution to this problem.
What Are Refuge Areas?
A refuge area is a temporary place of safety designed to protect occupants for a minimum of 30 minutes during an emergency. These spaces allow individuals to wait safely until they can be evacuated, while maintaining direct communication with those managing the emergency, such as fire officers or building management.
To meet compliance, refuge areas must be equipped with a two-way communication system that is:
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Simple to use – Accessible and operable by any potential user.
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Reliable – Ensuring contact with building management or emergency services at all times.
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Compliant – Designed and installed in line with the relevant British Standards.

Compliance with British Standards
Refuge areas are governed by BS 5588 Part 8, which covers the design and use of fire precautions for disabled people in buildings (excluding single-family dwellings, flats, maisonettes, and healthcare premises, which follow different guidelines).
To remain compliant, refuge systems must:
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Be enclosed in a fire-resisting structure.
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Provide a direct, safe route to an exit.
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Include independent two-way communication between occupants and building management.
Prioritise accessibility and safety. With IBS Security Solutions, you can ensure your building is safe, inclusive, and fully compliant with disabled refuge requirements.
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